Hi, I'm Laura

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I solve
complex problems

I am a UX researcher who loves learning about people and why they think the way they do.

I strive to make a social impact with my work. (Check out my work with non-profits and government clients to see it all in action below!)

About me

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I recently graduated with my Masters in Human-Computer Interaction from Carnegie Mellon University.

At CMU, I applied my UX research skills to emerging technology projects, such as using an AI agent to help radiologists in breast cancer screening [research study link] and an LLM chatbot that repackages data-dense information for different types of learners.

I previously worked as a UX researcher at Anthro-Tech, a human-centered design consultancy, where my research informed the design of government programs, services, and websites that impacted millions of citizens in Washington state and Oregon.

Selected work

Content Strategy

Engaging regular people to learn and care about the death penalty

Executing our established education-based strategy to humanize large data and information to engage a larger audience.

Service Design

Designing a government program for low-income renters

Creating a new government service to help low-income renters afford their next move.

surveys, web analytics, and personas

Understanding and prioritizing park-goers evolving needs

Collecting, analyzing, and triangulating data to better understand the evolving needs of Oregon State Parks' park-goers.

Information Architecture

Empowering caregivers to access the information and resources they need

Restructuring government website's IA to increase efficiency of information access and reduce content redundancy.